Privacy Policy

Last Updated: 1 May, 2025

At Travelokool, protecting your privacy is a priority. This Privacy Policy explains how we collect, use, store, and safeguard personal information when you visit or interact with our website travelokool.com or use any of our services.

By accessing or using our website, you confirm that you have read and understood this Privacy Policy and agree to the practices described below.

1. Scope of This Policy

This Privacy Policy applies to all visitors, users, and customers who access our website or use our services, tools, or features, whether browsing or completing a booking.

2. Information We Collect

a) Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

• Name, email address, phone number, and contact details
• Booking, travel, and itinerary information
• Payment and billing details
• Customer support requests and communications

b) Information Collected Automatically

When you use our website, certain technical data may be collected automatically, such as:

• IP address and browser type
• Device, operating system, and language settings
• Pages visited, time spent, and interaction patterns

3. Cookies and Tracking Technologies

We use cookies and similar technologies to ensure proper website functionality, improve performance, and enhance your browsing experience. These tools help us remember preferences and understand how users interact with our platform.

You can manage or disable cookies through your browser settings. Please note that limiting cookies may affect certain features of the website.

4. How We Use Your Information

Collected information may be used for the following purposes:

• To provide, operate, and manage our services
• To process bookings, payments, and confirmations
• To communicate important updates or service-related notices
• To improve website performance and user experience
• To meet legal, regulatory, and security requirements

5. Sharing of Information

We may share personal information only when necessary, including:

• With airlines, hotels, or service providers to complete bookings
• With payment processors and trusted technology partners
• When required by law, legal process, or regulatory authorities

We do not sell, rent, or trade your personal information to third parties.

6. Data Retention

We retain personal information only for as long as necessary to fulfill service purposes or comply with legal obligations. When data is no longer required, it is securely deleted or anonymized.

7. International Data Processing

Your information may be processed or stored in countries outside your country of residence. In such cases, we apply appropriate safeguards to ensure your data is protected in accordance with applicable privacy laws.

8. Your Rights and Choices

Depending on applicable laws, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of personal data where legally permitted
• Opt out of marketing or promotional communications

9. Data Security

We implement reasonable technical, administrative, and organizational measures to protect your personal information. However, no online system can be guaranteed to be completely secure.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external websites. Users should review third-party privacy policies separately.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in laws, technology, or business practices. Any updates will be posted on this page with a revised effective date.

13. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

Email: support@travelokool.com
Phone: +1 (XXXX) XXX XXXX